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Acceptable Use Policy - Adults

Date: 31st October 2024

Information on RoaldDahl.com's Acceptable Use Policy

This acceptable use policy (the “Policy”) sets out the terms between you and us under which you may access our website and all associated web pages (our “Site”). This Policy applies to all users of, and visitors to, our Site (“you” or “your”).

Your use of our Site means that you accept, and agree to abide by, all the terms in this Policy, which supplement our terms and conditions of website use.

Our Site is operated by The Roald Dahl Story Company ("we", “us”,  or “our”).  We are a company limited by shares and registered in England and Wales under company number 11099347 and have our registered office at 30 Berners Street, London, W1T 3LR. Our VAT number is 187 3615 78.

Prohibited uses

You may use our Site only for lawful purposes.  

You may not use our Site:

  • in any way that breaches any applicable local, national or international law or regulation;
  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • for the purpose of harming or attempting to harm minors in any way;
  • to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
  • to represent or suggest that we endorse any other business, product or service unless we have separately agreed to do so in writing;
  • to gain unauthorised access to or use of computers, data, systems, or networks; or
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our [terms and conditions of website use]; and
  • not to access without authority, interfere with, damage or disrupt:
    • any part of our site;
    • any equipment or network on which our site is stored;
    • any software used in the provision of our site; or
    • any equipment or network or software owned or used by any third party.

Using our name and logo

You may not use our trade marks, logos or trade names except in accordance with this Policy and our website terms and conditions of use.

Breach

We will determine, in our absolute discretion, whether there has been a breach of this Policy through your use of our Site.  When a breach of this Policy has occurred, we may take such action as we deem appropriate. 

Failure to comply with this Policy constitutes a material breach of our Site's terms and conditions of use upon which you are permitted to use our Site, and may result in our taking all or any of the following actions:

  • immediate, temporary or permanent withdrawal of your right to use our Site;
  • immediate, temporary or permanent removal of any posting or material uploaded by you to our Site;
  • issue of a warning to you;
  • legal proceedings against you for reimbursement of all costs, expenses damages and losses on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
  • further legal action against you; or
  • disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

To the fullest extent permitted in law, we exclude liability for actions taken in response to breaches of this Policy.  The responses described in this Policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to this acceptable use policy

We may revise this Policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this Policy may also be superseded by provisions or notices published elsewhere on our site.

Acceptable Use Policy - Children

Date: 31st October 2024

What This Policy is About

This policy tells you the rules you need to follow when using our website, RoaldDahl.com, and its pages (we call this the “Site”). These rules apply to everyone who visits or uses our Site.

By using our Site, you agree to follow these rules, including our terms and conditions of website use. If you don’t follow them, we might have to take action (like stopping you from using the Site). This policy is here to help keep our Site safe and fun for everyone!

The Site is run by The Roald Dahl Story Company (“we”, “us” or “our”), and we’re based in London, England.

What You Can't Do on Our Site

You can only use our Site if you follow the rules and use it in a good, safe way. 

Here are some things you must not do while using our Site:

  • Don’t break any laws.
  • Don’t do anything dishonest or harmful.
  • Don’t hurt or try to hurt anyone, especially other children.
  • Don’t trick people into giving you their personal information (this is called phishing).
  • Don’t pretend we support another business, product, or service unless we say it's okay.
  • Don’t try to hack into computers.
  • Don’t share anything that has viruses or harmful programs that can mess up someone’s computer.

You also agree:

  • Not to copy or share parts of the Site unless we say it's okay.
  • Not to mess with or damage any part of our Site, the computers that run it, or any of the systems connected to it.

Using our Name and Logo

You’re not allowed to use our name, logos, or trademarks unless we say it’s okay and your use obeys our terms and conditions of website use.

What Happens if You Break the Rules?

If you break any of these rules, we’ll decide what to do. Here’s what might happen:

  • We might stop you from using our Site for a little while or forever.
  • We might remove anything you’ve posted on our Site.
  • We could send you a warning.
  • We might take legal action and ask you to pay for any damage or problems you’ve caused.
  • We might give your information to the police if we think we need to.

We aren’t responsible for anything that happens because someone breaks these rules. We can take other actions if we think it’s necessary to protect our Site and the people who use it.

Changes to These Rules

We might change these rules from time to time, so be sure to check this page to see if anything has been updated. Some of the rules might also be replaced by other notices or information on our Site. If we change something, you’ll need to follow the new rules.