Terms and Conditions (Children)

Last Updated: 5th February 2025

You will be asked if you are an adult or a child when accessing the Site so that we can take you to the right area of the Site. If you are younger than 18, you are a child. Adults are people aged 18 and over. You must only say that you are an adult if you are 18 or older.

You must be aged 18 or over to order products from the shop on this Site, which is provided by Star Editions Limited.

Using Our Website

These rules explain how you can use our website, RoaldDahl.com, (we call this the “Site”). By using our Site, you agree to follow these rules (“Terms”). If you don’t agree, please don’t use the Site.

If you need these Terms in a different format (like large print or audio), please contact us.

Other Important Rules

When you use our Site, you are agreeing to follow the rules contained in these documents:

• Our Privacy Policy: Explains how we use your personal information.

• Our Acceptable Use Policy: Shows what you’re allowed to do and not do on the site.

• Our Cookie Policy: Explains what cookies are and how we use them.

About Us

We are The Roald Dahl Story Company Limited, (“we”, “us” or “our”), and we’re based in London, England.

Changes to the Terms

We might change these Terms from time to time, so be sure to check this page to see if anything has been updated. Some of the rules might also be replaced by other notices or information on our Site. If we change something, you’ll need to follow the new rules.

Changes to the Site

We might change or update things on the Site, and some information might be out of date. We don’t promise the Site will always work perfectly or that everything will be updated all the time.

Access to the Site

Our Site is free to use. We can’t promise the Site will always be available. Sometimes, we might have to stop or pause the Site without telling you.

You are responsible for making sure your computer or phone can access the Site. If other people use the Site through your internet connection, make sure they also follow these Terms.

Our Content

We own (or have permission to use) everything on the Site, including text, images, and videos. You can print or download things for personal use, but you can’t use them for business or sell them unless we say it's okay.

If you break these Terms, we can stop you from using the Site, and you may need to return or delete anything you downloaded.

Information on the Site

Everything on our Site is for general information. It’s not meant to be advice, so make sure you ask an adult or expert if you need help with something important.

Our Responsibility

We aren’t responsible if something goes wrong when you’re using our Site. This includes problems like your computer getting a virus. We also can’t control the content of other websites we might link to.

Viruses

We can’t promise that the Site is free from bugs or viruses, so you should use your own antivirus software (or check with a grown up who lets you use the device you're viewing the Site on). Don’t try to harm our Site by sending viruses or hacking into it - this is against the law.

Linking to Our Website

You can’t link to our Site without asking for our permission. If we say it's okay, you must still make sure it doesn’t look like we approve or support any other website or service.

Other Websites

Sometimes we may link to other websites. These are just for extra information, and we don’t control what’s on them.

Law and Rules

If you live in the UK, English law will apply to any disagreements about these Terms. If you’re in Northern Ireland or Scotland, you can also follow their local laws.

Contact Us

If you have any questions, you can email us at contact@roalddahl.com.

Terms and Conditions (Adult)

Last Updated: 5th February 2025

Legal information relating to RoaldDahl.com

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE

WE HAVE A DESIGNATED AREA OF OUR SITE FOR ADULTS AND A SEPARATE AREA FOR CHILDREN. YOU WILL BE ASKED IF YOU ARE AN ADULT OR A CHILD WHEN ACCESSING THE SITE. ADULTS ARE INDIVIDUALS AGED 18 AND OVER. CHILDREN ARE INDIVIDUALS AGED UNDER 18. YOU MUST ENSURE THAT THE SELECTION YOU MAKE IS ACCURATE.

Terms of website use

These terms and conditions of use (together with the documents referred to in them) (the “Terms”) explain how you may use this website and any of its consent (our “Site”). These Terms apply between us and you, the person accessing, browsing or using the Site (“you” or ”your”). 

Please read these Terms carefully before you start to use our Site, as these will apply to your use of our Site. We recommend that you print a copy of these Terms for future reference.

By using our Site, you confirm that you accept these Terms and that you agree to comply with them.

If you do not agree to these Terms, you must not use our Site.

If you would like these Terms in another format (for example: audio or large print), please contact us using the contact details at the bottom of this page.

Other applicable Terms

These Terms refer to the following additional Terms, which also apply to your use of our Site:

• Our Privacy Policy, which sets out the terms on which we process any personal information we collect from you, or that you provide to us. As a condition of your use of the Site, you consent to such processing and you warrant that all information provided by you is accurate.

• Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our Site. As a condition of your use of the Site, you agree to comply with this Acceptable Use Policy.

• Our Cookie Policy, which sets out information about the cookies on our Site.

Information about us

Our Site is operated by The Roald Dahl Story Company Limited ("we", “us”, “our”).  We are a company limited by shares and registered in England and Wales under company number 11099347 and have our registered office at 30 Berners Street, London, W1T 3LR. Our VAT number is 284905864.

Star Editions Limited and the shop on our Site

All products sold on our Site are manufactured and fulfilled by Star Editions Limited (“Star Editions”), under licence from us. All purchases made through the shop on our Site are purchases directly with Star Editions and are subject to Star Editions’ terms of sale. 

You must be aged 18 or over to purchase products from Star Editions on the Site.

Any personal data provided to Star Editions in connection with a purchase, will be collected and processed solely by Star Editions in accordance with Star Editions’ privacy policy. 

Changes to these Terms

We may revise these Terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

No changes to these Terms are valid or have any effect unless agreed by us in writing or made in accordance with these Terms.

Changes to our Site

We may update our Site from time to time, and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our Site, or any content on it, will be free from errors or omissions.

Accessing our Site

Our Site is made available free of charge. 

We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site without notice for business and operational reasons. We will not be liable to you if for any reason our Site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our Site. 

You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms of use and other applicable terms and conditions, and that they comply with them. 

We make no promise that the Site is appropriate or available for use in locations outside of the UK. If you choose to access the Site from locations outside the UK, you acknowledge you do so at your own initiative and are responsible for compliance with local laws where they apply.

We try to make the Site as accessible as possible. If you have any difficulties using the Site, please contact us using the contact details at the bottom of this page.

Transferring this Agreement

We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our Site, and in any text, images, audio or other multimedia content or material published on it.  Such material is protected by copyright and other intellectual property laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site. 

If you wish to make any use of content on our Site other than that set out above, please contact contact@roalddahl.com.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.

You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Site in breach of these Terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these Terms and conditions).

No reliance on information

The content on our Site is provided for general information purposes only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

Although we make reasonable efforts to update the information on our Site, we make no representations, assurances, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up-to-date.

Limitation of our liability

Nothing in these Terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the fullest extent permitted by law, we exclude all implied conditions, warranties, representations and other Terms which may apply to our Site or any content on it. To the fullest extent permitted by law, we also exclude all express warranties and representations which may be found on our Site

To the fullest extent permitted by law, we will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise howsoever under any legal theory whatsoever, even if foreseeable, arising under or in connection with:

• use of, or inability to use, our Site; or 

• use of or reliance on any content displayed on our Site.

If you are a business user, please note that in particular, we will not be liable for, inter alia:

• loss of profits, sales, business, or revenue; 

• business interruption; 

• loss of anticipated savings; 

• loss of business opportunity, goodwill or reputation; or 

• any indirect, special or consequential loss or damage.

If you are a consumer user, please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes and, to the fullest extent permitted by law, we have no liability to you for any loss of profits, sales, business or revenue, loss of anticipated savings, business interruption, loss of business opportunity, goodwill or any indirect, special or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked to our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.

Viruses

We do not guarantee that our Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful, or otherwise harmfully interacting with our Site or any part of it. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site or any other equipment or network connected with our Site. You must not interfere with, damage or disrupt any software used in the provision of our Site or any equipment or network or software owned or used by any third party on which this Site relies in any way. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

Linking to our Site

You may not link to our website, without our prior written consent.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our Site with any website that is not owned by you.

Our Site must not be framed on any other Site.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

Third party links and resources in our Site

Where our Site contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over or responsibility for the contents of those websites or resources, or any transactions that may occur on those third party websites (including third-party websites you may visit for Roald Dahl ticket or product purchases).

Applicable law

If you are a consumer, please note that these Terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction in respect of any disputes relating to these Terms of use. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. You and we both agree to the exclusive jurisdiction of the courts of England and Wales in respect of any disputes relating to these Terms of use (including any non-contractual disputes or claims).

Trade marks

ROALD DAHL is a registered trade mark owned by The Roald Dahl Story Company Limited in the UK, the US and in other countries. Please note we also own various other UK-registered trade marks (including those shown on this Site). For details of our other UK-registered trade marks, please visit the UK’s Intellectual Property website by clicking this link, and search for all trade marks owned by The Roald Dahl Story Company Limited.

Contact us

To contact us, please email contact@roalddahl.com.